Terms & Conditions

Last updated: 11/08/2026

Welcome to UWAY Health (“UWAY,” “we,” “us,” or “our”), operated by Connected Motions Pvt. Ltd. By accessing or using www.uwayhealth.com, our clinics, or our consultation services, you agree to the following terms.

1. About Our Services

UWAY provides Ayurvedic consultations, treatment plans, and related healthcare services through our network of doctors and partnered clinics in Bangalore, Mysore, and Kottakkal (Kerala). Services may be delivered online (video/phone consultation) or in person at our clinics.

2. Not a Substitute for Emergency Care

UWAY’s services are not intended for medical emergencies. If you are experiencing a medical emergency, contact your nearest hospital or emergency services immediately.

3. Medical Advice Disclaimer

All treatment plans are provided by qualified, registered practitioners based on the information you share. Outcomes vary by individual, and we do not guarantee specific results. You should disclose your full medical history accurately; UWAY is not responsible for outcomes arising from incomplete or inaccurate information provided by you. Orders will be delivered on first come first serve basis and submitting your order here, does not confirm the order. Our Store representative will give you a call to confirm your order. Your order will be delivered only on full payment of the order amount through online payment . The delivery of your order is subject to availability of delivery slots and stocks at the store.

4. Appointments and Consultations

Consultation timings, formats (online/in-person), and doctor availability are subject to change. We will make reasonable efforts to notify you of any changes to a scheduled appointment.

5. Payments

Fees for consultations, treatment programs, and medicines are as communicated at the time of booking or purchase. All applicable taxes are included unless stated otherwise.

6. User Conduct

You agree to provide accurate information, use our services lawfully, and not misuse our website, booking systems, or communication channels (including WhatsApp support).

7. Intellectual Property

All content on this website — including text, images, videos, and logos — is owned by UWAY/Connected Motions Pvt. Ltd. and may not be reproduced without permission.

8. Limitation of Liability

To the extent permitted by law, UWAY shall not be liable for indirect, incidental, or consequential damages arising from use of our website or services, except where such liability cannot be excluded under applicable Indian law.

9. Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.

10. Governing Law

These terms are governed by the laws of India, with courts in Karnataka having jurisdiction.

11. Contact Us

For questions about these terms, contact us at care@uwayhealth.com or +91 80502 58111.