Shipping Policy
(Applies only if UWAY ships medicines/products to patients. If all medicines are collected in person or via partnered clinics/pharmacies)
Ayurvedic medicines and products prescribed as part of your treatment plan may be shipped to your registered address, where applicable.
Orders are typically dispatched within [1-3 business days] of prescription confirmation and payment. Delivery timelines may vary by location — typically 5-7 business days within India.
Shipping charges, if any, will be communicated at the time of order confirmation.
You will receive tracking details (where available) via SMS/WhatsApp/email once your order is dispatched.
If your order is delayed beyond the expected timeline or does not arrive, contact us at care@uwayhealth.com or +91 80502 58111 and we will investigate with our courier partner.
If you receive a damaged or incorrect item, please contact us within a day of delivery with photos of the product and packaging, and we will arrange a replacement.
We ship Ayurveda medicines to selected countries. Please check with us.
